Your information

Privacy policy

Last updated: November 4, 2026

LandedLane helps rideshare drivers understand airport arrivals and keep mileage records. This policy describes the app and this website. Contact support@landedlane.com with privacy questions.

Information the app uses

• Account: your email address, a one-way password hash, account verification status and session tokens. We do not store your password as readable text. Verification and reset codes are stored as keyed hashes, expire after 15 minutes and have limited attempts.
• Trips: trip dates, business or personal classification, mileage, times, pause information, odometer readings, start and end coordinates and location labels, and notes you choose to add.
• Location: GPS is used for a trip you explicitly start, including in the background when permission is granted. Points are used on your device to calculate distance and detect stops; the server receives trip start/end coordinates and trip totals, rather than a continuous route history. During a paused trip, location may still be monitored for movement and automatic resume. End the trip to stop its tracking.
• Photos: odometer photos are processed for reading as described below. Photos are also stored with their readings and trip references when you choose to save them. Images sent to the server are re-encoded to strip embedded metadata, including location metadata.
• Preferences and notifications: settings such as timezone, mileage budget, report frequency and alert choices; watched flights; and a device push token when you enable notifications.
• Service operation: short-lived sign-in failure and email-send counters, AI-reading usage counts, and technical request information such as IP address may be processed to secure and operate the service. Support emails contain the information you choose to send.

How information is used

We use this information to provide your account, calculate and save mileage, generate reports, send requested verification/reset emails, deliver selected notifications, provide support and prevent abuse. The app keeps session credentials, in-progress trip recovery information, queued photos and device preferences locally so it can recover from interrupted connectivity.

Services that process information

• Hosting: our VPS hosting provider operates the server that stores account and trip data and serves the API and website. Account emails are sent from LandedLane’s own mail server.
• Anthropic: when you take an odometer photo, the app first reads it on your iPhone. If it cannot read the number confidently, the app automatically sends that photo to Anthropic for extraction when the server-assisted reader is available. You can also choose Try again with AI. You confirm or edit every reading before it is saved. To avoid sending photos, type the reading instead of taking a photo. Saving a photo to your trip is a separate choice.
• Apple and Google Firebase: these services process device tokens and notification content to deliver push notifications. Apple also provides iPhone system services used by the app, such as location permissions.

Advertising and website tracking

We do not sell your personal information or share it for advertising. We do not track you across apps or websites. This static website uses no analytics trackers, cookies, third-party fonts or advertising scripts. The web server still processes technical connection information to serve pages.

Retention and account deletion

Account information and saved trips, reports, settings and photos are kept while you maintain your account, unless you delete them earlier. Use Settings → Account → Delete account to remove your account records from the active database immediately and invalidate its sessions. This also removes owned trips, reports, photo records, settings, notification tokens, codes, flight watches and AI-usage records.

Photo-file removal is attempted immediately after account deletion. If storage is temporarily unavailable, a durable cleanup queue retries hourly; the deleted account can no longer access those photos. Anonymous email-send quota entries age out after 24 hours and are then removed by hourly cleanup. They no longer identify the deleted account.

Accounts that remain unverified for 48 hours are removed by the next hourly cleanup. Expired codes and old quota records are also cleaned up hourly. Operational mail logs and any hosting backups may have separate server-level retention; contact support for information about those records and deletion requests.

The app clears its account-specific recovery state, queued uploads, reminders and session credentials when you delete the account. Reports or photos you exported outside the app remain wherever you saved or shared them.

Your choices

You can change notification and mileage settings, decline photo storage, enter odometer readings manually, revoke location or notification permissions in iPhone Settings, and delete individual records or your account. Some functions need their corresponding permissions. See account deletion instructions if you cannot sign in.

Security and changes

The service uses password hashing, time-limited authentication tokens, ownership checks and encrypted network connections. No service can guarantee absolute security. We update the date on this page when this policy changes.

Contact

Email support@landedlane.com. Do not send your password, verification codes or password reset codes.