Your account, your choice

Delete your account

You can permanently delete your LandedLane account from the app.

1. Sign in and open Settings.
2. Find the Account section and tap Delete account.
3. Read the confirmation, enter your password and confirm deletion.

This is permanent. Export any mileage reports you want to keep before deleting your account.

What is removed?

Your account and its owned records are removed from the active database: trips and coordinates, saved reports, settings, saved-photo records, push tokens, flight watches, verification/reset codes, AI-reading usage records and session credentials. You are signed out, and account-specific local recovery information, queued photos and reminders are cleared on the device performing deletion.

Saved photo files are removed immediately when storage is available. Failed file removals enter an hourly retry queue. Anonymous mail quota counters age out after 24 hours and are removed by hourly cleanup. Operational mail logs and any hosting backups may follow separate retention; see the privacy policy or contact support. Files you already exported or shared outside LandedLane are not removed.

Cannot sign in?

Try Forgot password? on the sign-in screen first. If you still cannot access the account, email support@landedlane.com from the account’s email address with the subject “LandedLane account deletion”. Tell us which account you want deleted. We may need to verify ownership before acting.

Do not send your password, codes or sensitive trip details. Uninstalling the app alone does not delete the server account.